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- Elizabeth S.Edmonton, Kanada4465313 juli 2018
I love this place, the staff are incredibly knowledgeable about the products they have on hand and can recommend what's best suited to the activities you may be doing.
I was searching for a new mask, and they sorted me out with a low profile to help with pressure changes as I dive quite deep. They asked all the right questions, and ensured I tried on about 20 unique masks to get a perfect fit.
Their customer service and quality of products are second to none, I will be shopping here again!Helpful 0Thanks 0Love this 1Oh no 0 - Samuel L.North Melbourne, Australien0218 apr. 2012Förste recensent
TERRIBLE SERVICE - I RETURNED AN ITEM I ORDERED ONLINE 3 YEARS AGO AND THEY STILL HAVEN'T PAID ME BACK.
I remember when I was young, turning to the back page of the International Freediving and Spearfishing News to look through the Adreno (it was Adrenaline back then) catalogue. I would think about what speargun I could buy when I was an adult with an income.
They are fond memories and eventually I made quite a few purchases from them when I did grow-up. Most of those were uneventful. But in 2009 I bought a couple of spear shafts from their website. They were delivered to me in faulty condition and after calling Adreno I returned them according to their instructions. By mid-2010 I had still not been refunded any money, so I called them. They said they had no record of the transaction but that they'd get back to me. I called again later that year with a similar result. I called again today, and they now claim the item was never returned. They also deny having received any calls from me in the last 3 years while I've been chasing this small debt.
I think it is how an individual or a business handles these problems that is the true mark of their constitution. Unfortunately Adreno has shown they do not care about their long-time customers and I would not recommend buying anything from them.Helpful 0Thanks 0Love this 0Oh no 0