Silver Mountain Express - Vail

We booked a vehicle for 7 passengers to go from Denver to vail. We indicated that we would have 7 checked bags and 6 pairs of skis. The vehicle was far far too small to accommodate our group. We had to pile luggage inside the passenger cabin resulting in an extremely unsafe environment (multiple hard sided suitcases stacked between seats, ski bags stacked across the rows). If there had been any sort of disruption or accident we would have been in an extremely dangerous situation (ski bay flying through the window, roller suitcases smashing into someone's head). Additionally, the driver was completely apathetic about the situation and made no effort to help. When I called the dispatch service to ask for another vehicle they essentially laughed at me. The customer service here was atrocious and the result was a highly dangerous drive over a mountain pass. I would not recommend this $1000 "luxury service" to anyone ever. Do not use silver mountain express - there are lots of better alternatives.

Recently i was used Silver Mountain Express and would love to recommend this company! Its five stars service! On time, intelligent driver, clean and very comfortable car, reasonable price! Highly recommended!!!! Thank you for great service!